Privacy Policy
1. Introduction
Welcome to our website. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect information about you when you use our website.
We operate as a business website and act as the data controller for the personal data we collect from you. We are subject to the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. What Data We Collect
We collect and process the following personal data when you use our website:
• Full name
• Email address
• Phone number (optional)
We collect this data when you:
• Enquire about our services
• Contact us via our website or email
3. How We Use Your Data
We use your personal data for the following purposes:
• To communicate with you about your enquiry
• To comply with our legal and regulatory obligations
4. Legal Basis for Processing
Under the UK GDPR, we rely on the following legal bases to process your personal data:
• Contract: Processing is necessary to perform a contract with you (e.g. submitting your enquiry).
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving our services, provided these interests are not overridden by your rights.
• Consent: Where you have given us clear consent to send you marketing communications. You may withdraw consent at any time.
• Legal Obligation: Where we are required to process your data to comply with a legal obligation.
5. How Long We Keep Your Data
We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.
In general, we retain customer data for up to 7 years following the end of the business relationship to comply with legal and tax obligations. Marketing data is retained until you unsubscribe or withdraw consent.
6. Who We Share Your Data With
We do not sell, trade, or rent your personal data to third parties. We may share your data with trusted third parties who assist us in operating our website and conducting our business, such as:
• Email service providers (for transactional and marketing emails)
• Payment processors (who handle payment transactions securely)
All third parties we work with are required to maintain the confidentiality and security of your data and are only permitted to process it for the specific purposes we have instructed.
7. International Data Transfers
Some of our third-party service providers may be located outside the UK or European Economic Area (EEA). Where this is the case, we ensure appropriate safeguards are in place, such as the use of Standard Contractual Clauses approved by the UK Information Commissioner’s Office (ICO), to protect your data.
8. Your Rights
Under the UK GDPR, you have the following rights in relation to your personal data:
• Right of access – You may request a copy of the personal data we hold about you.
• Right to rectification – You may ask us to correct inaccurate or incomplete data.
• Right to erasure – You may ask us to delete your personal data in certain circumstances.
• Right to restrict processing – You may ask us to limit how we use your data.
• Right to data portability – You may request a copy of your data in a portable format.
• Right to object – You may object to our processing of your data based on legitimate interests or for direct marketing.
• Right to withdraw consent – Where processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, please contact us using the details provided in Section 11 below. We will respond to your request within one calendar month.
9. Cookies
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyse site traffic. You can control cookie settings through your browser. Please refer to our separate Cookie Policy for full details.
10. Data Security
We take the security of your personal data seriously. We have implemented appropriate technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. However, please be aware that no method of transmission over the internet is completely secure.
11. Contact Us & Complaints
If you have any questions about this Privacy Policy, wish to exercise your rights, or have a complaint about how we handle your data, please contact us at:
Emily Jevons Nutrition
emilyjevonsnutrition@gmail.com
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised date. We encourage you to review this policy periodically